Hiring

How do I write a website brief?

Answer four things: what the site must do, who produces the content, what it must integrate with, and when it has to launch. Every scope dispute I have seen traces back to one of those being left implicit, and a clear brief also makes quotes comparable.

Answered by Anas Bin Masud 199 words 3 sections

The ten sections

  1. What the business does and who buys from it
  2. The current situation — existing site, platform, what works and what does not
  3. The primary goal, in one sentence
  4. Must-have functionality
  5. Nice-to-have functionality, listed separately so it can be cut
  6. Content: who writes it, who supplies photography, by when
  7. Integrations — payment, accounting, CRM, dispatch
  8. Design direction: two or three references and specifically what you like
  9. Timeline and any fixed date, with the reason
  10. Budget range

State the budget

Hiding it so a supplier does not "take all of it" is understandable and costs you money. Without a range they must guess which of several very different projects you want, and the guess is usually wrong in whichever direction suits you least.

Send the same brief to everyone

Identically. It is the only way the quotes are comparable, and a supplier who resists a competitive process has told you something useful.

The longer version

This answer is deliberately short. If you want the full treatment, Writing a website brief that gets you comparable quotes covers it in about 3 minutes — free, ungated, written from client work.

Who answered this

Anas Bin Masud builds e-commerce sites and does technical SEO for businesses in the UK, Canada and Pakistan — fifteen live client sites, six of them stores taking real payments. These answers come from those projects rather than from a content brief. More about how I work, or ask me something directly.

People also ask

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Send the brief and you get a reply within one business day — either questions, or a scoping call. If your project is not something I should take on, I will say so then.

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