Hiring
How do I write a website brief?
Answer four things: what the site must do, who produces the content, what it must integrate with, and when it has to launch. Every scope dispute I have seen traces back to one of those being left implicit, and a clear brief also makes quotes comparable.
The ten sections
- What the business does and who buys from it
- The current situation — existing site, platform, what works and what does not
- The primary goal, in one sentence
- Must-have functionality
- Nice-to-have functionality, listed separately so it can be cut
- Content: who writes it, who supplies photography, by when
- Integrations — payment, accounting, CRM, dispatch
- Design direction: two or three references and specifically what you like
- Timeline and any fixed date, with the reason
- Budget range
State the budget
Hiding it so a supplier does not "take all of it" is understandable and costs you money. Without a range they must guess which of several very different projects you want, and the guess is usually wrong in whichever direction suits you least.
Send the same brief to everyone
Identically. It is the only way the quotes are comparable, and a supplier who resists a competitive process has told you something useful.
The longer version
This answer is deliberately short. If you want the full treatment, Writing a website brief that gets you comparable quotes covers it in about 3 minutes — free, ungated, written from client work.
Who answered this
Anas Bin Masud builds e-commerce sites and does technical SEO for businesses in the UK, Canada and Pakistan — fifteen live client sites, six of them stores taking real payments. These answers come from those projects rather than from a content brief. More about how I work, or ask me something directly.