What hours will you be available to us in Crawley?

My standard day lands at 05:00–14:00 your time — about 5 hours of genuine overlap with a normal Crawley working day. That is enough for one reliable daily window rather than constant back-and-forth, so Crawley projects run on written updates plus one scheduled call a week.

Can you fix my existing site rather than rebuild it?

Often, yes, and it is usually the cheaper answer. Speed problems, a broken mobile layout, a form that silently fails or missing structured data are all fixable on the site you already have. I will tell you which of the two you need after looking, and a rebuild only gets recommended when the fix would cost more than starting again.

Do you provide ongoing maintenance after launch?

Thirty days of snag fixes are included after launch at no extra cost — anything that does not work as specified gets fixed. Beyond that there are monthly plans for updates, backups, monitoring and small changes. They are optional and cancellable; a site handed over properly does not require a retainer to keep running.

Will the site actually rank in Crawley search results?

The build handles what is technically controllable: crawlable HTML, correct headings, structured data, fast pages, a clean sitemap and Search Console set up on day one. Ranking also depends on your competitors, your domain's age and the links pointing at you, which no developer controls. Anyone guaranteeing a position is guessing or lying.

Who owns the website when it is finished?

You do, completely. The domain is registered in your name, hosting sits in your account, the code lives in a repository you control, and any payment provider account is opened in your business name. Credentials are handed to you as they are created rather than at the end, so you are never locked out of your own site.

How do you handle our customers' data under UK GDPR?

Your customer data is governed by UK GDPR and the Data Protection Act 2018, and sending it to a developer in Pakistan is a restricted transfer. That is resolved by a pre-signed DPA with a completed UK International Data Transfer Addendum, published on this site and pre-signed before you send an enquiry — not drafted after you ask about it.

What payment methods can my Crawley checkout accept?

For United Kingdom: Stripe, GoCardless for Direct Debit, and Klarna or Clearpay where basket sizes justify it. The right combination depends on your average basket and your customers, and picking wrong is expensive — the payment method a buyer expects but cannot find is one of the most common reasons a checkout is abandoned at the final step.

South East England · United Kingdom

Website maintenance and support in Crawley

Almost every website emergency I get called into was preventable and cheap to prevent: an expired domain, an unpatched plugin, a backup nobody had ever restored. Maintenance is not a subscription for reassurance — it is the specific set of checks that stop those three things from happening to you. For Crawley businesses, quoted in GBP from $45, typically live in ongoing monthly.

What website maintenance and support includes for a Crawley business

Fixed scope, agreed in writing before development starts. From $45, typically live in ongoing monthly.

Core, plugin and dependency updates applied on staging first, then live
Offsite backups taken on a schedule and test-restored quarterly, because an untested backup is a hope
Security patching, plus header and SSL certificate checks
Uptime and certificate-expiry monitoring, with alerts that reach a human
Domain and hosting renewal watch — the single most common cause of a site going dark
A monthly allowance of small content and layout changes, with anything larger quoted separately
Search Console and analytics checked monthly for coverage errors and traffic anomalies
A short written monthly report: what changed, what was found, what needs a decision

The terms for a British client

Starting price	From $45, quoted and invoiced in GBP
Typical timeline	ongoing monthly once content is supplied
Tax position	VAT at 20% once you are registered — my invoices are outside the scope of UK VAT and you account for them under the reverse charge
Data protection	UK GDPR and the Data Protection Act 2018 — resolved by a pre-signed DPA with a completed UK International Data Transfer Addendum
Payment rails available	Stripe, GoCardless for Direct Debit, and Klarna or Clearpay where basket sizes justify it
My day in Crawley time	05:00–14:00 — about 5 hours of overlap

Why this matters for United Kingdom specifically

UK local search is the most saturated in the English-speaking world, so a merely competent site does not win the job — the quote form does. Every UK build I ship is specified around the enquiry step first and the homepage second.

Accessibility on a Crawley build, and why it is not optional

Keyboard navigation, real contrast ratios, form labels that are actually associated with their inputs, and alt text that describes rather than repeats. None of it is expensive when built in from the start and all of it is expensive to retrofit, which is the entire argument for doing it in the first pass.

The commercial case is simpler than the legal one: a site that a screen reader can navigate is a site that a search engine can parse, because both are reading the same semantic structure. Accessibility work and technical SEO overlap far more than either discipline usually admits, and in Crawley the same build serves both.

Retail and e-commerce in Crawley

A store is judged at the checkout, not the homepage. For United Kingdom that means the payment methods have to match what people actually use — Stripe, GoCardless for Direct Debit, and Klarna or Clearpay where basket sizes justify it — and the cart has to survive a slow connection and a page refresh. Most abandoned baskets are not indecision; they are a checkout that broke and gave no reason why.

The second issue is stock truth. A product page saying "in stock" when it is not costs you the sale and the customer, and the fix is unglamorous plumbing between wherever your stock actually lives and the storefront. That is worth a day of work far more than the product photography carousel is.

A redesign that quietly deleted the rankings

The classic disaster: a new site launches, looks far better, and organic enquiries fall off a cliff within a fortnight. The cause is almost always identical — the URLs changed and nothing was redirected, so every page that had accumulated years of authority now returns a 404.

Preventing it is a redirect map built before launch: every old URL to its closest new equivalent with a 301, and anything without an equivalent pointed at the nearest relevant page rather than the homepage. If your Crawley site is being redesigned by anyone, ask to see that map. If it does not exist, that is the entire risk in one document.

What I am not claiming about Crawley

I have no office, postal address or phone number in Crawley
I cannot meet you in person, and if that is a requirement you should hire locally
I am not claiming existing clients in Crawley specifically — my live work is listed on the work page and you can check it
Nothing on this page is a guarantee of search rankings, which no developer can honestly offer