E-commerce
Should I use Shopify or a custom build?
Use Shopify if your catalogue is conventional and you want to be trading next week. Choose a custom build when the catalogue does not fit a product grid or the checkout carries business logic. Any other basis for the decision is preference dressed as advice.
The decision in four questions
- Can a customer choose everything they need from a standard variant dropdown? If no, custom
- Does checkout need a rule the platform does not offer? If yes, custom or Shopify Plus
- Is content marketing your main acquisition plan? WooCommerce is a strong fit
- Do you need to be trading in under two weeks? Shopify, and revisit in a year
The constraint to understand before committing
Below Shopify Plus you do not control checkout. If your business needs a field, a rule or a step Shopify does not offer, the answer is no, and no amount of budget changes it.
The honest disclosure
I build custom stores and WooCommerce sites, and I will tell a client to use Shopify when Shopify is right. Selling a custom build for a twenty-product catalogue means charging four times as much for a worse operational outcome.
The longer version
This answer is deliberately short. If you want the full treatment, Shopify, WooCommerce or a custom build: choosing without regretting it covers it in about 3 minutes — free, ungated, written from client work.
Who answered this
Anas Bin Masud builds e-commerce sites and does technical SEO for businesses in the UK, Canada and Pakistan — fifteen live client sites, six of them stores taking real payments. These answers come from those projects rather than from a content brief. More about how I work, or ask me something directly.