E-commerce

Should I use Shopify or a custom build?

Use Shopify if your catalogue is conventional and you want to be trading next week. Choose a custom build when the catalogue does not fit a product grid or the checkout carries business logic. Any other basis for the decision is preference dressed as advice.

Answered by Anas Bin Masud 191 words 3 sections

The decision in four questions

  1. Can a customer choose everything they need from a standard variant dropdown? If no, custom
  2. Does checkout need a rule the platform does not offer? If yes, custom or Shopify Plus
  3. Is content marketing your main acquisition plan? WooCommerce is a strong fit
  4. Do you need to be trading in under two weeks? Shopify, and revisit in a year

The constraint to understand before committing

Below Shopify Plus you do not control checkout. If your business needs a field, a rule or a step Shopify does not offer, the answer is no, and no amount of budget changes it.

The honest disclosure

I build custom stores and WooCommerce sites, and I will tell a client to use Shopify when Shopify is right. Selling a custom build for a twenty-product catalogue means charging four times as much for a worse operational outcome.

The longer version

This answer is deliberately short. If you want the full treatment, Shopify, WooCommerce or a custom build: choosing without regretting it covers it in about 3 minutes — free, ungated, written from client work.

Who answered this

Anas Bin Masud builds e-commerce sites and does technical SEO for businesses in the UK, Canada and Pakistan — fifteen live client sites, six of them stores taking real payments. These answers come from those projects rather than from a content brief. More about how I work, or ask me something directly.

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