How do you handle our customers' data under UK GDPR?

Your customer data is governed by UK GDPR and the Data Protection Act 2018, and sending it to a developer in Pakistan is a restricted transfer. That is resolved by a pre-signed DPA with a completed UK International Data Transfer Addendum, published on this site and pre-signed before you send an enquiry — not drafted after you ask about it.

Who owns the website when it is finished?

You do, completely. The domain is registered in your name, hosting sits in your account, the code lives in a repository you control, and any payment provider account is opened in your business name. Credentials are handed to you as they are created rather than at the end, so you are never locked out of your own site.

What currency will I be invoiced in?

GBP. Quotes, milestones and the final invoice are all written in GBP so you are never comparing a converted figure against a local supplier's. Regarding tax: VAT at 20% once you are registered — my invoices are outside the scope of UK VAT and you account for them under the reverse charge.

How much does a website cost in Cardiff?

A business website starts from £65 and goes live in about three days. An e-commerce build starts from £120 in around seven days, and a custom application from £160 in ten. Those are starting figures — the exact number is fixed in writing once scope is agreed, and it does not move after that.

Can you fix my existing site rather than rebuild it?

Often, yes, and it is usually the cheaper answer. Speed problems, a broken mobile layout, a form that silently fails or missing structured data are all fixable on the site you already have. I will tell you which of the two you need after looking, and a rebuild only gets recommended when the fix would cost more than starting again.

What hours will you be available to us in Cardiff?

My standard day lands at 05:00–14:00 your time — about 5 hours of genuine overlap with a normal Cardiff working day. That is enough for one reliable daily window rather than constant back-and-forth, so Cardiff projects run on written updates plus one scheduled call a week.

How long does a Cardiff project actually take?

Three days for a business site, seven for a store, ten for a custom application. That holds because the process is fixed rather than improvised and because your content exists on day one. What stretches a build is almost never the code — it is waiting for copy, logos and photographs, so those are requested before the clock starts.

Wales · United Kingdom

Website maintenance and support in Cardiff

Almost every website emergency I get called into was preventable and cheap to prevent: an expired domain, an unpatched plugin, a backup nobody had ever restored. Maintenance is not a subscription for reassurance — it is the specific set of checks that stop those three things from happening to you. For Cardiff businesses, quoted in GBP from $45, typically live in ongoing monthly.

What website maintenance and support includes for a Cardiff business

Fixed scope, agreed in writing before development starts. From $45, typically live in ongoing monthly.

Core, plugin and dependency updates applied on staging first, then live
Offsite backups taken on a schedule and test-restored quarterly, because an untested backup is a hope
Security patching, plus header and SSL certificate checks
Uptime and certificate-expiry monitoring, with alerts that reach a human
Domain and hosting renewal watch — the single most common cause of a site going dark
A monthly allowance of small content and layout changes, with anything larger quoted separately
Search Console and analytics checked monthly for coverage errors and traffic anomalies
A short written monthly report: what changed, what was found, what needs a decision

The terms for a British client

Starting price	From $45, quoted and invoiced in GBP
Typical timeline	ongoing monthly once content is supplied
Tax position	VAT at 20% once you are registered — my invoices are outside the scope of UK VAT and you account for them under the reverse charge
Data protection	UK GDPR and the Data Protection Act 2018 — resolved by a pre-signed DPA with a completed UK International Data Transfer Addendum
Payment rails available	Stripe, GoCardless for Direct Debit, and Klarna or Clearpay where basket sizes justify it
My day in Cardiff time	05:00–14:00 — about 5 hours of overlap

Why this matters for United Kingdom specifically

UK local search is the most saturated in the English-speaking world, so a merely competent site does not win the job — the quote form does. Every UK build I ship is specified around the enquiry step first and the homepage second.

What happens in the first 48 hours of a Cardiff build

Nothing is designed on day one. The first two days are spent on the things that decide whether the build succeeds: what the site is for, which single action matters most, who the visitor actually is, and what content genuinely exists versus what is assumed to exist. That last one is where most timelines quietly break.

By the end of it you have a written scope, a sitemap, a price in GBP and a date. If any of those four look wrong to you, that is the cheapest possible moment to say so — before a line of code exists. Projects that go badly almost always skipped this and started with a homepage mockup instead.

Hospitality and venues in Cardiff

Restaurants, cafés, hotels and venues are judged on four things a visitor looks for immediately: today's opening hours, the menu or rate as a readable page, real photographs of the actual room, and how to book. Everything else on a hospitality site is decoration arranged around those four.

The PDF menu deserves its own warning. It is invisible to search engines, unreadable on a phone without pinch-zoom, and it is the most common reason a Cardiff venue never appears for searches naming the dishes it serves. Menus belong in HTML.

A redesign that quietly deleted the rankings

The classic disaster: a new site launches, looks far better, and organic enquiries fall off a cliff within a fortnight. The cause is almost always identical — the URLs changed and nothing was redirected, so every page that had accumulated years of authority now returns a 404.

Preventing it is a redirect map built before launch: every old URL to its closest new equivalent with a 301, and anything without an equivalent pointed at the nearest relevant page rather than the homepage. If your Cardiff site is being redesigned by anyone, ask to see that map. If it does not exist, that is the entire risk in one document.

What I am not claiming about Cardiff

I have no office, postal address or phone number in Cardiff
I cannot meet you in person, and if that is a requirement you should hire locally
I am not claiming existing clients in Cardiff specifically — my live work is listed on the work page and you can check it
Nothing on this page is a guarantee of search rankings, which no developer can honestly offer