Website maintenance and support in Cape Town

Why this matters for South Africa specifically

Data cost and intermittent connectivity are real constraints for a large share of South African visitors, so page weight is a commercial metric here, not a vanity score. I build to a hard kilobyte budget on ZA projects.

Accessibility on a Cape Town build, and why it is not optional

Keyboard navigation, real contrast ratios, form labels that are actually associated with their inputs, and alt text that describes rather than repeats. None of it is expensive when built in from the start and all of it is expensive to retrofit, which is the entire argument for doing it in the first pass.

The commercial case is simpler than the legal one: a site that a screen reader can navigate is a site that a search engine can parse, because both are reading the same semantic structure. Accessibility work and technical SEO overlap far more than either discipline usually admits, and in Cape Town the same build serves both.

Hospitality and venues in Cape Town

Restaurants, cafés, hotels and venues are judged on four things a visitor looks for immediately: today's opening hours, the menu or rate as a readable page, real photographs of the actual room, and how to book. Everything else on a hospitality site is decoration arranged around those four.

The PDF menu deserves its own warning. It is invisible to search engines, unreadable on a phone without pinch-zoom, and it is the most common reason a Cape Town venue never appears for searches naming the dishes it serves. Menus belong in HTML.

A redesign that quietly deleted the rankings

The classic disaster: a new site launches, looks far better, and organic enquiries fall off a cliff within a fortnight. The cause is almost always identical — the URLs changed and nothing was redirected, so every page that had accumulated years of authority now returns a 404.

Preventing it is a redirect map built before launch: every old URL to its closest new equivalent with a 301, and anything without an equivalent pointed at the nearest relevant page rather than the homepage. If your Cape Town site is being redesigned by anyone, ask to see that map. If it does not exist, that is the entire risk in one document.

What I am not claiming about Cape Town

• I have no office, postal address or phone number in Cape Town
• I cannot meet you in person, and if that is a requirement you should hire locally
• I am not claiming existing clients in Cape Town specifically — my live work is listed on the work page and you can check it
• Nothing on this page is a guarantee of search rankings, which no developer can honestly offer

Website maintenance and support in Cape Town — common questions

What happens if I am not happy with the result?

Work is delivered in milestones against a written scope, and you review each one on a staging URL before it is paid for. If the delivered milestone does not match the scope, it gets corrected before anything moves forward. That structure exists so disagreement is resolved at the stage it happens rather than at the end when it is expensive.

Will the site actually rank in Cape Town search results?

The build handles what is technically controllable: crawlable HTML, correct headings, structured data, fast pages, a clean sitemap and Search Console set up on day one. Ranking also depends on your competitors, your domain's age and the links pointing at you, which no developer controls. Anyone guaranteeing a position is guessing or lying.

Do you provide ongoing maintenance after launch?

Thirty days of snag fixes are included after launch at no extra cost — anything that does not work as specified gets fixed. Beyond that there are monthly plans for updates, backups, monitoring and small changes. They are optional and cancellable; a site handed over properly does not require a retainer to keep running.

Can you fix my existing site rather than rebuild it?

Often, yes, and it is usually the cheaper answer. Speed problems, a broken mobile layout, a form that silently fails or missing structured data are all fixable on the site you already have. I will tell you which of the two you need after looking, and a rebuild only gets recommended when the fix would cost more than starting again.

What hours will you be available to us in Cape Town?

My working day lands at 06:00–15:00 in your time, which is roughly 6 hours inside a normal Cape Town working day. In practice you can raise something in the morning and have it answered the same morning, and a scheduled call is easy to place at a civilised hour for both of us.

How long does a Cape Town project actually take?

Three days for a business site, seven for a store, ten for a custom application. That holds because the process is fixed rather than improvised and because your content exists on day one. What stretches a build is almost never the code — it is waiting for copy, logos and photographs, so those are requested before the clock starts.

What payment methods can my Cape Town checkout accept?

For South Africa: Stripe, PayFast, Yoco, Ozow for instant EFT, and SnapScan. The right combination depends on your average basket and your customers, and picking wrong is expensive — the payment method a buyer expects but cannot find is one of the most common reasons a checkout is abandoned at the final step.