Legal and compliance

What is Accessibility statement?

A published page stating which accessibility standard a site aims to meet, how far it currently conforms, what is known not to conform, and how to report a barrier. It is mandatory for UK and EU public sector bodies and good practice everywhere else.

Also called: accessibility policy

What an honest statement contains

  • The standard and level targeted, normally WCAG 2.2 AA
  • Current conformance status — fully, partially, or not conformant
  • Known issues, named specifically rather than gestured at
  • A contact route for reporting a barrier, and a response commitment
  • The date of the last assessment and how it was carried out

Why partial conformance is the credible answer

Very few sites are fully conformant, and claiming to be invites the first counter-example. Naming the specific gaps, with a date for addressing them, is both more accurate and more persuasive — it demonstrates that someone actually tested rather than ran a scanner once.

The UK Equality Act, the EU Accessibility Act and equivalents elsewhere require reasonable adjustment for disabled users, which reaches commercial sites regardless of whether a statement is mandatory. A statement is evidence of intent, not a substitute for the work.

Where this is covered in depth

A definition can only go so far. The 35 types of SEO, explained without the padding covers this properly — 6 minutes, free, no email required.

Who wrote this

Anas Bin Masud builds e-commerce sites and does technical SEO for businesses in the UK, Canada and Pakistan. These definitions come from client work rather than from a content brief — where an entry describes a mistake, it is usually one found on a real site. More about how I work.

Related terms

All 184 terms in the glossary →

Want this handled rather than explained?

Send the brief and you get a reply within one business day — either questions, or a scoping call. If your project is not something I should take on, I will say so then.

Response
Replies within 1 business day
Hours
Mon–Fri, 09:00–18:00 PKT — overlaps 05:00–14:00 UK, 00:00–09:00 US Eastern
Booking
Booking projects from October 2026
WhatsApp — opens a chat with +92 346 5348466 in a new tab